Terms

Many thanks for your interest in Queensland School Of Motoring. Like every company, we have terms and conditions of service. Please read the below information, when you book a driving lesson online, we will ask you to click a checked box to confirm you accept our terms and conditions.

Driving Lesson Bookings
All bookings with QSM are made online to ensure both trainer and client are informed of booking type, date and time. Bookings can be made by the client, or on behalf of the client by third parties or their QSM driving instructor.
Automated text and email reminders are issued at the time of booking, and 48 hours prior to the start time of your driving lesson.
An email feedback request will be mailed to your account once the lesson has been completed.

Payment Policy
You can pay for a single driving lesson on-line at the time of booking your lesson (via PayPal/Stripe and Afterpay) or, with the driving instructor prior to commencing the lesson in cash (please ensure you have the correct amount).
Bank transfers can be deposited in the QSM bank account only, and must clear prior to the lesson (Please add the students name as reference).   Our bank details are:-
Name -  Queensland School Of Motoring Pty Ltd
Bank - Commonwealth Bank
BSB - 064087
Account Number - 1013 1792

Refund Policy
If you cancel a pre-paid driving lesson or pre-paid block of lessons with more than 24 hours’ notice, a full refund less 10% administration fee will be granted (as block bookings attract a discounted lesson rate, any lessons completed will be charged at the full individual driving lesson price).  This also includes purchases made for lessons outside of our service area. The refund will be paid via bank deposit to the person’s bank account who made the purchase. No refunds will be made in cash.


For any purchases using Afterpay, the refund will be issued direct to Afterpay, as per their terms and conditions. Processing fees will be deducted from the refund amount.

Cancellation Policy
24 hours’ notice is required for cancellation/movement of your driving lesson to another time/day. If less than 24 hours’ notice is given, it is at the discretion of QSM to charge the full amount for the lesson.
If your driving instructor is required to cancel for any reason, another QSM instructor or qualified associate will be sought to complete the lesson.

Non-Payment Policy
Should you fail to pay for any service received by Queensland School Of Motoring Pty Ltd within the terms and conditions of your individual agreement, your debt will be transferred to a collections agency.  Any additional costs incurred for recovery of the debt will be at the clients expense.

Afterpay
Please refer to www.afterpay.com for full terms and conditions.


Conditions For Training With Queensland School Of Motoring
As a condition of Queensland School of Motoring agreeing to train the client in the safe operation of driving a motor vehicle, the client will ensure: -

That all of the information provided to QSM must be true, and, if any further information is required in relation to my driving history, I will acquire it through the relevant Government Departments at my own expense.
An appropriate valid driving licence must be carried during each driving lesson.
To inform the driving instructor of any exercise they are asked to perform if it is not within their current ability to perform it at a safe standard.
To obey all traffic regulations and laws of QLD whilst driving the training vehicle.
To inform the driving instructor, prior to when training commences, of any circumstances, such as any medical condition, or medication taken (either prescribed or non-prescribed), alcohol or recreational drug use that would cause them to be over the prescribed legal limit or unable to operate a motor vehicle safely.

and

Any damage of a criminal nature caused by the client to any motor vehicle whilst participating in training will be repaired at their own cost in a timely manner. Any accidental damage caused by the client during training, will attract an excess fee not exceeding $1000.
During the training, the client will not drive a vehicle in any manner that contravenes any law. The client understands that driving a vehicle could be potentially hazardous and the client participates in training entirely at their own risk.